(206) 433.6300


Workforce Information

NADA Workforce Study

NADA Dealership Workforce Study is the industry’s most comprehensive analysis of the dealership workforce, collecting data on compensation, employee benefits, retention, turnover, work schedules, hours of operation and much more. It aims to provide dealers with the data to make informed recruiting and hiring decisions, and help them meet their number one challenge: attracting and retaining talented employees.

Dealers can enroll as individual dealerships or dealer groups using a secure, web-based process that involves completing a survey and uploading their payroll data.  At the study’s close, each participating dealership will receive two complimentary reports:

  • A customized report comparing their own dealership’s data against aggregated data from peers in their region and nationally.
  • A summary report that provides analysis of the industry as a whole, including state-of-the-workforce and demographic trends, plus aggregated compensation, retention and benefits data for each region of the U.S.

Eligible dealers can enroll to participate in the NADA Dealership Workforce Study at www.nadaworkforcestudy.com. Please email WorkforceStudy@nada.org, or call (800) 557-6232 with any questions.

Dealer Service Technician Needs Assessment Survey

The survey was sent to all 290 dealer members, of which 130 responded. Of the 130 respondents, the majority were Service Managers followed by Dealer Principles. The survey was open from September 9, 2015 to September 25, 2015. Please note, not all respondents submitted an answer to every question.

Dealer Service Technician Needs Assessment Survey Summary

Employee Manuals

WSADA does not produce employee manuals.

For more information about employee manuals and how to obtain them for your dealership, please contact Attorney Rick Lentini of Miller Nash Graham & Dunn LLP at Richard.Lentini@MillerNash.com or (206) 777-7471.

Workplace Posters

Find all of the required Federal and State posters and forms. Click on each link to view, download, and print.


Federal – Equal Opportunity Poster

Federal – Employee Rights & Responsibilities Under The Family Medical Leave Act

Federal – Federal Minimum Wage

Federal – Polygraph Protection Act

Federal – Your Rights Under USERRA


Washington State – Notice to Employees if a Job Injury Occurs

Washington State – Notice to Employees if a Job Injury Occurs (self-insured)

Washington State – Job Safety and Health Law

Washington State – Your Rights as a Worker

Washington State – Minimum Wage Hourly Rate

Washington State – Unemployment Poster

Recommended Posters

These posters and forms are recommended for use at most dealerships.  Click on each link to view, download, and print.

Dealership Policy Concerning Vendor Gifts to Employees

This poster notifies both your employees and your vendors of your dealership policy concerning “gifts” to employees.

Equal Employment Opportunity Policy

This form provides a brief overview of workers in protected classes.

Harassment and Discrimination Poster

This poster clearly identifies your dealership’s policy towards any type of harassment.

Workplace Violence Poster

This poster describes dealership policy on preventing and reporting workplace violence.

No Solicitation Poster

Place one at each entrance to your service department to keep uninvited solicitors and agents out of your shop during business hours.

Paid Sick and Safe Time – Seattle Area Only

This poster identifies the paid sick leave and safe time to employees within Seattle city limits.

Safety Rules Poster

This safety poster was designed specifically for auto dealerships and meets the WISHA standards.

Voice Mail, E-Mail and Computer Policy Poster

This poster describes dealership policy on the use of the company’s voice mail, e-mail, and computers and should be posted where those are used.

Dealership Social Media Policy

This policy is for employee use of social media like Facebook, Twitter, and LinkedIn during business work hours.

(206) 433.6300

Toll Free: 800.998.WSAD (9723)

Fax: (206) 433.6301

621 SW Grady Way
Renton, WA 98057